baji999's Privacy Policy

Various types of information are collected when creating an account and using services at baji999. This information is needed to provide you with better service.

A. Registration Information

When opening an account, the following information is requested from you:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Mobile number associated with your preferred payment method

B. Automatically Collected Information

When you use our website or app, certain information is recorded automatically. This includes your device's IP address, browser type, operating system, and a log of your activity on the site.

C. Transaction Information

Details of financial transactions are stored during deposits and withdrawals. This includes the payment method (bKash, Nagad, Rocket, or Upay), transaction amount, and time information.

D. Customer Support Information

When you contact us via live chat or email, a record of the conversation is kept. This helps improve the quality of future support.

baji999 uses your information only for specific purposes. Your information is never sold commercially to any third party.

• Account registration and identity verification (to complete OTP and KYC processes)
• To securely process deposit and withdrawal transactions
• To manage customer support services
• To manage bonuses, promotions, and VIP rewards
• To prevent fraud, money laundering, and other illegal activities
• To improve the platform's security and technical standards
• To enforce responsible gaming policy — see our Responsible Gaming page for details
• To meet legal obligations and resolve disputes

If your information is used beyond the purposes stated above, you will be informed in advance and consent will be obtained where applicable.

baji999 follows industry-standard technical measures to ensure the security of your personal and financial information.

Encryption Technology

All data transmitted through the website and app is encrypted using SSL (Secure Sockets Layer) technology. This prevents any third party from intercepting or reading your sensitive information.

Server and Database Security

Firewalls, access controls, and regular security audits are in place to prevent unauthorized access to data stored on our servers. Only authorized personnel can access specific data for necessary work.

Payment Security

All transactions made through bKash, Nagad, Rocket, and Upay are processed within the respective mobile banking provider's own security framework. We never store your payment PIN or password.

Account Access Control

Strong password use and OTP verification at login are in place to protect accounts. If suspicious activity is detected, the account may be temporarily suspended.

baji999 never sells your personal information. However, information may be shared with third parties in certain specific cases:

Payment Providers

Necessary information is shared with the relevant mobile financial service provider to complete transactions. This information is handled in accordance with that provider's own privacy policy.

Technology and Service Partners

Only the minimum information required to operate the service is shared with game studios and technology providers. These partners are also required to be bound by strict confidentiality agreements.

Legal Obligations

We are required by law to provide information in response to lawful requests from legal authorities or court orders.

Business Transfer

In the event of a business merger or restructuring, user information may be transferred to the new operating party. Users will be informed in advance if such a change occurs.

Our website and app use cookies and similar technologies. These help improve your browsing experience and ensure the functionality of the site.

Essential Cookies

These cookies are essential for maintaining login status, security verification, and core site functionality. They cannot be disabled.

Performance Cookies

These cookies are used to analyze which parts of the site are used most and where technical issues exist. The data collected is anonymous.

Preference Cookies

These cookies remember your language preference, theme settings, and other personal preferences. This type of cookie can be controlled by changing browser settings.

How long your information is retained depends on the type of information and its purpose.

• All registration information is retained while the account is active
• Records of financial transactions are kept for a specified period after account closure for legal requirements
• Customer support conversations are generally kept for up to six months
• Identity verification documents are retained in accordance with legal obligations

Unless required by legal obligation or dispute resolution, information is securely deleted or anonymized after the designated period.

As a baji999 user, you have several rights regarding your own information.

Right to Access Information

If you wish to know what information we hold about you, submit a request to our support team. Specific information will be provided once identity verification is completed.

Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction. For information you can change yourself in your account profile, update it directly.

Right to Delete Account

You can request to close your account. However, due to legal obligations, some information may need to be retained for a specified period.

Right to Opt Out of Promotional Communications

If you do not want to receive bonus offers or promotional messages, let the support team know. This will not affect service-related messages for your account.

All services at baji999 are strictly for those aged 21 and above. Information from minors is not knowingly collected.

Date of birth is verified at registration and age is re-verified during the identity confirmation process. If a user is found to be under 21 years of age, their account is closed and the related information is deleted.

To learn more about responsible gaming, read our Responsible Gaming section, which has details on self-exclusion and setting limits.

This privacy policy may change from time to time. If any significant changes are made, users will be notified by email or through a notice on the site.

The updated policy will take effect from the date it is published. If you continue to use the site after a change, you are considered to have agreed to the new policy. For this reason, it is recommended that you check this page regularly.

To learn more about other policies and terms on our site, you can also read our About Us page.

If you have any questions, comments, or complaints about this privacy policy, please contact us. The baji999 privacy team will respond to your request as soon as possible.